www.190complaints.com.au

Telephone Information Services Standards Council

Complaints Form

This form is for lodging a complaint about the content and advertising of premium rate 190 services ONLY. It should not be used for enquiries or for checking numbers on your phone bill.

Fields marked with * are mandatory.

Your Personal Details:
Title:
*First name:
*Last name:
*E-mail:
*Home Number:
Work Number:
Mobile Number:
*Street Address:
*City/Town
*State
*Post Code:
Country:

Your Complaint:

*What is the premium rate telephone number that you are complaining about?

Number must start with 190 and be 10 digits. Numbers only, no spaces or other characters.

*What is your complaint regarding the content and advertising of the 190 premium rate service?

Where did you see this/these service/s advertised? Please provide date and name of publication if possible.

Are you the account holder?

If not please provide account holder details.

Yes

Please attach your telephone bill to this complaint. We require the front page and the page showing the calls you are complaining about. If you are unable to make an electronic copy of your bill, please post the bill separately to TISSC, PO Box, K1021 Haymarket, NSW, 1240, or fax to 02 9211 4447.

Attachments should be image files (.jpg, .gif, .tif, .bmp, .png) and no larger than 500KB.

Attach front page of your bill:

Attach page showing calls you are complaining about:

*	I give my consent for TISSC to pass on my personal details to the Service Provider for the purpose of investigating my complaint.