www.190complaints.com.au

Telephone Information Services Standards Council

Complaints Summary 01 July 2008 - 30 September 2008

Complaints Resolved About Specific 190 Services
Between 01 July 2008 and 30 September 2008
Provider
Complaints Resolved
No of Breaches
Services Complained of
Services in Breach
Access Positive
3
4
ActiveCall Pty Ltd
8
Australia Online
2
4
Belong
23
14
CallSystems Communication
11
4
Calltext
8
11
Dialect Interactive
3
2
GIB
2
2
IDS
16
6
Info Voice
1
InfoConnect
3
2
InfoFM
1
Infolic
12
11
Informatel
4
3
InPho Interactive
20
53
IP Telecommunications
11
3
m.Net Corporation Ltd
10
20
Mediatel Services Pty Ltd
3
12
National Tele Centre
5
11
Omnicall
7
7
Ontel
4
9
Phone Australia
15
12
PowerCom
48
15
Ranger Boats
1
3
Service Stream Solutions
5
6
Sirius Telecommunications Ltd
1
1
Slinky Interactive
2
1
Telads
14
13
Total Number
243
229
134
86

Suspensions Until Rectified: 4
Suspensions for a Fixed Period: 19
Suspensions Withdrawn: 3
Terminations: 2

 

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