www.190complaints.com.au
Telephone Information Services Standards Council
Complaints Summary July 1999 - June 2000
Complaints Resolved About Specific 190 Services
Between 01-Jul-1999 And 30-Jun-2000
| Provider |
Complaints Resolved
|
No of Breaches
|
Services Complained of
|
Services in Breach
|
|---|---|---|---|---|
| 1900 Aust. Pty Ltd |
1
|
2
|
1
|
1
|
| 1900 Live |
124
|
60
|
31
|
19
|
| Broadsystems |
102
|
101
|
28
|
20
|
| CallSystems Communication |
9
|
10
|
7
|
5
|
| Cash Australia |
20
|
12
|
17
|
6
|
| Circa Telecommunication |
4
|
7
|
3
|
2
|
| Convergence Telecom |
9
|
16
|
9
|
8
|
| Cooee Phone Company |
5
|
1
|
4
|
1
|
| Data Dial |
49
|
46
|
13
|
12
|
| Hot Gozzip |
1
|
-
|
1
|
-
|
| IDS |
184
|
224
|
60
|
52
|
| IMC |
3
|
-
|
1
|
-
|
| InfoFM |
9
|
6
|
4
|
2
|
| Informatel |
160
|
89
|
86
|
74
|
| InPho Interactive |
40
|
35
|
25
|
21
|
| Interwest |
26
|
37
|
1
|
1
|
| Legion |
142
|
188
|
48
|
43
|
| Lotteries Commission of South Australia |
1
|
-
|
1
|
-
|
| Market Faxts Pty Ltd |
1
|
-
|
1
|
-
|
| Mediatel Services Pty Ltd |
6
|
11
|
1
|
1
|
| National Tele Centre |
21
|
22
|
17
|
13
|
| Omnicall |
59
|
64
|
34
|
31
|
| One 900 Australia |
17
|
10
|
10
|
6
|
| One Interactive |
3
|
2
|
1
|
1
|
| Pacific Teleservices |
3
|
2
|
3
|
2
|
| Phone Australia |
25
|
29
|
22
|
18
|
| Phonenet Australia |
34
|
18
|
9
|
6
|
| Pracom |
35
|
29
|
21
|
16
|
| Rabbit |
15
|
28
|
8
|
8
|
| Securepay Holdings P/L |
16
|
17
|
13
|
11
|
| Sirius Telecommunications Ltd |
7
|
4
|
5
|
3
|
| Skyecloud |
15
|
8
|
6
|
4
|
| Sound Advertising |
134
|
115
|
44
|
39
|
| Telaccess Pty Ltd |
26
|
24
|
12
|
10
|
| Telads |
135
|
128
|
67
|
54
|
| Telstra Multimedia |
2
|
2
|
2
|
1
|
| Tricom Audiotext Group |
52
|
61
|
14
|
9
|
| VIP Services |
6
|
1
|
3
|
1
|
| Vocall Interactive |
1
|
1
|
1
|
1
|
| VTAC |
1
|
-
|
1
|
-
|
| Total Number |
1503
|
1410
|
635
|
502
|
Number of Industry Complaints: 10
Suspensions Rectified: 0
Suspensions for a Fixed Period: 0
Suspensions Withdrawn: 0
Terminations: 0
