www.190complaints.com.au
Telephone Information Services Standards Council
Complaints Summary 1 July 2001 - 30 June 2002
| Provider |
Complaints Resolved
|
No of Breaches
|
Services Complained of
|
Services in Breach
|
|---|---|---|---|---|
|
1900 Live
|
35
|
17
|
16
|
8
|
| Access Positive |
4
|
3
|
3
|
3
|
| Active Call Pty Ltd |
32
|
35
|
25
|
16
|
| Australia Online |
5
|
7
|
3
|
3
|
| Australian Voice Communications |
4
|
2
|
2
|
1
|
| CallSystems |
13
|
15
|
4
|
4
|
| Cooee Phone Company |
1
|
1
|
1
|
1
|
| Data Dial |
19
|
28
|
6
|
6
|
| IDS |
28
|
55
|
21
|
20
|
| Info Choice |
1
|
2
|
1
|
1
|
| InfoFM |
13
|
11
|
10
|
6
|
| Informatel |
24
|
23
|
18
|
12
|
| InPho Interactive |
27
|
25
|
18
|
13
|
| iTouch Australia |
19
|
21
|
14
|
10
|
| Legion |
31
|
43
|
24
|
20
|
| Live Video |
6
|
9
|
2
|
2
|
| Lotteries Commission of SA |
1
|
0
|
1
|
0
|
| Mediatel Services Pty Ltd |
210
|
312
|
60
|
50
|
| National Tele Centre |
18
|
23
|
15
|
11
|
| National Tele Centre (NSW) |
8
|
11
|
7
|
6
|
| News Connect |
29
|
30
|
27
|
22
|
| Omnicall |
12
|
8
|
5
|
4
|
| One 900 Australia |
13
|
19
|
10
|
9
|
| Ontel |
3
|
4
|
2
|
2
|
| Pacific Teleservices |
2
|
2
|
2
|
1
|
| Phone Australia |
9
|
6
|
9
|
3
|
| PowerCom |
35
|
29
|
11
|
8
|
| Pracom |
27
|
26
|
20
|
10
|
| QTAC |
1
|
0
|
1
|
0
|
| Rabbit |
14
|
21
|
11
|
9
|
| Securepay Holdings |
16
|
10
|
15
|
6
|
| Sirius Telecommunications |
6
|
6
|
6
|
4
|
| Skyecloud |
8
|
9
|
6
|
4
|
| Slinky Interactive |
5
|
3
|
2
|
2
|
| Sound Advertising |
167
|
251
|
93
|
84
|
| Telaccess Pty Ltd |
25
|
38
|
8
|
7
|
| Telads |
55
|
76
|
39
|
34
|
| Tricom Audiotext |
1
|
1
|
1
|
1
|
| Vocall Interactive |
1
|
1
|
1
|
1
|
| Total Number |
928
|
1183
|
520
|
404
|
Number of Industry/Anonymous Complaints: 0/103
Suspensions Until Rectified: 66
Suspensions for a Fixed Period: 0
Suspensions Withdrawn: 12
Terminations: 2
