www.190complaints.com.au
Telephone Information Services Standards Council
Complaints Summary 1 July 2002 - 30 June 2003
| Provider |
Complaints Resolved
|
No of Breaches
|
Services Complained of
|
Services in Breach
|
|---|---|---|---|---|
|
1900 Live
|
36
|
18
|
10
|
4
|
| AAA Communications |
1
|
1
|
1
|
1
|
| Active Call Pty Ltd |
8
|
6
|
6
|
4
|
| Australia Online |
2
|
1
|
1
|
1
|
| Bugal |
17
|
18
|
9
|
5
|
| CallSystems |
2
|
3
|
2
|
2
|
| Compudial |
1
|
2
|
1
|
1
|
| Data Dial |
13
|
19
|
7
|
7
|
| Dialect Solutions |
3
|
1
|
3
|
1
|
| Hot Gozzip |
2
|
0
|
1
|
0
|
| IDS |
9
|
9
|
5
|
3
|
| IMC |
1
|
0
|
1
|
0
|
| Info Choice |
1
|
0
|
1
|
0
|
| InfoFM |
3
|
2
|
3
|
2
|
| Informatel |
12
|
5
|
10
|
4
|
| Information Management Facilities |
3
|
7
|
2
|
2
|
| InPho Interactive |
104
|
65
|
33
|
27
|
| IP Telecommunications |
1
|
1
|
1
|
1
|
| iTouch Australia |
8
|
10
|
7
|
6
|
| Legion |
18
|
38
|
12
|
10
|
| Live Video |
1
|
0
|
1
|
0
|
| Mediatel Services Pty Ltd |
859
|
400
|
69
|
65
|
| National Tele Centre |
2
|
7
|
2
|
2
|
| National Tele Centre (NSW) |
4
|
5
|
4
|
3
|
| News Connect |
8
|
7
|
8
|
6
|
| Omnicall |
5
|
5
|
5
|
4
|
| One 900 Australia |
2
|
1
|
1
|
1
|
| Ontel |
1
|
0
|
1
|
0
|
| Pacific Teleservices |
1
|
0
|
1
|
0
|
| Phone Australia |
14
|
17
|
8
|
5
|
| PowerCom |
60
|
45
|
11
|
11
|
| Pracom |
5
|
5
|
5
|
4
|
| Reckon Ltd |
4
|
0
|
2
|
0
|
| Securepay Holdings |
3
|
2
|
3
|
1
|
| Sirius Telecommunications |
11
|
14
|
6
|
5
|
| Skyecloud |
11
|
3
|
4
|
2
|
| Slinky Interactive |
5
|
5
|
3
|
2
|
| Sound Advertising |
1498
|
617
|
110
|
101
|
| Southern Cross |
10
|
22
|
5
|
5
|
| Tapestry |
1
|
1
|
1
|
1
|
| Telaccess Pty Ltd |
44
|
75
|
14
|
13
|
| Telads |
18
|
29
|
14
|
10
|
| Tricom Audiotext |
5
|
5
|
2
|
2
|
| Visible Voice |
6
|
12
|
4
|
4
|
| Vocall Interactive |
3
|
4
|
3
|
3
|
| Total Number |
2826
|
1487
|
403
|
331
|
Number of Industry/Anonymous Complaints: 17/792
Suspensions Until Rectified: 30
Suspensions for a Fixed Period: 4
Suspensions Withdrawn: 18
Terminations: 68
