www.190complaints.com.au
Telephone Information Services Standards Council
Complaints Summary 1 July 2003 - 30 June 2004
| Provider |
Complaints Resolved |
No of Breaches |
Services Complained of |
Services in Breach |
|---|---|---|---|---|
|
1900 Live |
15 |
8 |
12 |
1 |
| AAA Communications |
1 |
2 |
1 |
1 |
| Access Positive |
1 |
0 |
1 |
0 |
| Acheron Technology |
1 |
1 |
1 |
1 |
| Active Call Pty Ltd |
11 |
1 |
9 |
1 |
| Australia Online |
8 |
5 |
7 |
2 |
| Australian Voice |
2 |
0 |
2 |
0 |
| Bugal |
57 |
1 |
10 |
1 |
| CallSystems |
10 |
9 |
10 |
6 |
| Cooee Phone |
2 |
3 |
1 |
1 |
| Data Dial |
7 |
7 |
5 |
4 |
| Dialect Solutions |
11 |
8 |
9 |
4 |
| GIB |
20 |
4 |
2 |
1 |
| Global Switch |
2 |
0 |
1 |
0 |
| IDS |
2 |
2 |
2 |
1 |
| IMC |
2 |
0 |
2 |
0 |
| InfoFM |
3 |
0 |
3 |
0 |
| Informatel |
11 |
6 |
10 |
5 |
| InPho Interactive |
48 |
31 |
29 |
15 |
| iTouch Australia |
3 |
2 |
2 |
1 |
| Legion |
50 |
12 |
29 |
7 |
| Lotteries Commission of SA |
1 |
0 |
1 |
0 |
| Mediatel Services Pty Ltd |
540 |
361 |
76 |
64 |
| Monster Communications |
24 |
14 |
1 |
1 |
| National Tele Centre |
4 |
3 |
3 |
2 |
| National Tele Centre (NSW) |
2 |
0 |
2 |
0 |
| Omnicall |
15 |
5 |
10 |
5 |
| Ontel |
6 |
8 |
5 |
2 |
| Phone Australia |
14 |
19 |
7 |
7 |
| PowerCom |
66 |
30 |
11 |
9 |
| Pracom |
2 |
0 |
2 |
0 |
| Rabbit |
2 |
1 |
2 |
1 |
| Ranger Boats |
93 |
238 |
27 |
27 |
| Reckon Ltd |
5 |
0 |
2 |
0 |
| Securepay Holdings |
1 |
0 |
1 |
0 |
| Sirius Telecommunications |
5 |
4 |
5 |
2 |
| Skyecloud |
8 |
2 |
2 |
1 |
| Slinky Interactive |
4 |
6 |
3 |
3 |
| Sound Advertising |
1276 |
855 |
184 |
166 |
| Southern Cross |
2 |
3 |
2 |
2 |
| Tapestry |
6 |
0 |
5 |
0 |
| Telaccess Pty Ltd |
3 |
4 |
3 |
2 |
| Telads |
7 |
9 |
7 |
3 |
| Visible Voice |
2 |
0 |
1 |
0 |
| Total Number |
2355 |
1604 |
520 |
359 |
Number of Industry/Anonymous Complaints: 11/992
Suspensions Until Rectified: 5
Suspensions for a Fixed Period: 21
Suspensions Withdrawn: 0
Terminations: 11
