www.190complaints.com.au

Telephone Information Services Standards Council

Complaints Summary 01 January 2008 - 31 March 2008

Complaints Resolved About Specific 190 Services
Between 01 January 2008 and 31 March 2008
Provider
Complaints Resolved
No of Breaches
Services Complained of
Services in Breach
Access Positive
2
0
1
0
ActiveCall Pty Ltd
1
2
1
1
Australia Online
3
11
3
3
CallSystems Co
4
5
3
2
Calltext
8
26
3
3
Dialect Interactive
1
0
1
0
Foxtel
5
0
1
0
GIB
1
4
1
1
IDS
6
13
4
4
Info Voice
3
4
1
1
InfoConnect
3
5
3
2
InfoFM
4
5
4
2
Infolic
6
0
6
0
Informatel
2
1
2
1
Inpho Interactive
10
12
10
7
IP Telecommunications
1
1
1
1
Mediatel Services
10
51
7
7
National Tele Centre
5
15
3
3
Omnicall
8
17
7
7
Ontel
1
0
1
0
Phone Australia
15
13
6
5
PowerCom
81
90
1
1
Reckon Ltd
1
2
1
1
Service Stream
4
5
4
3
Slinky Interactive
1
1
1
1
Telads
8
16
8
7
Total Number
194
299
84
63

Suspensions Until Rectified: 6
Suspensions for a Fixed Period: 17
Suspensions Withdrawn: 3
Terminations: 0

 

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